Betfair Casino Review

You have probably heard the name Betfair before, primarily via their sportsbook platform, and more eagle-eyed gamers will have noted that they also have a casino channel on their website. But is this the typical casino from a sports betting brand, i.e. a bolt-on simply designed to make a quick buck? Or is this a brand that has really taken the needs of their customers on board? In this Betfair Casino review we will look to find out, by exploring what is on offer in a number of key categories including site usability, available products, bonuses and promotions, customer support and more. By reading through to the end, you will hopefully have come to the conclusion that this casino is – or, maybe, isn’t – for you.

  • Improvements | Our recommendation of improvements to Betfair is to focus on updating the aesthetics of the website in order to keep it up to par with the competition.
  • The Verdict | For fans of the ‘all-rounder’ – that is, a casino that does everything well – then Betfair will be right up your street. As mentioned, you won't exactly be blown away when you look at the site, but you are assured of a fine user experience nonetheless. And who doesn’t love a good welcome bonus? Betfair Casino offers a number of different options here, so you can tailor your experience exactly how you like it.
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The Good
  • Outstanding selection of games
  • Choice of bonuses and promotions
  • Wide range of complimentary products
Opportunities
  • There is a big potential upside in updating the design of the website
  • They could benefit from expanding their game portfolio
Overall Score

We have reviewed the casino using a 1 - 5 rating system applied to 5 different focus areas; these are listed below with the corresponding rating. They are then summed up to an overall rating that we give the casino.

Trust Factors
5
Payment Solutions
5
Campaign & Bonuses
5
Products
5
Usability
5

Active Betfair Campaigns

Here you will find a complete list of campaigns including the current active offers at Betfair. Choose the offer that suits your needs the best and use it when signing up. Read More

Design and Game Experience
The layout of the casino you are about to choose is very important as it directly affects the quality of your experience playing at the casino. Here is a sneak peek of some of the elements from Betfair so you can get a feel for it.

Betfair Products

The products the casino has to offer are very important if you are looking for a specific type of casino product to play. We have analyzed all products that Betfair is offering so you can tell if they have your product of choice.
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Game Providers on Betfair

The most important game provider that a casino must have is obviously NetEnt! In the image here you will find some the game providers Betfair has so you can tell if your favorite games will be there for you to play.
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casino reviews game providers

Betfair

Anyone who has a penchant for betting on sports will have probably heard of Betfair already, given that their sportsbook and Exchange platforms are two of the most popular out there.

But the third prong of their offering is a purpose-built casino, which was established as far back as 2000 and has been tweaked and tinkered with ever since.

Using the firm’s trademark gold and black colour scheme and site design, it would be fair to say that there are easier casinos to navigate out there and ones that offer a more dynamic user experience.

But when you have this many high-quality casino games, backed by Betfair’s trademark attention to detail and ‘proper’ customer support, such concerns may become almost irrelevant for most gamers.

This isn’t a flawless gaming operation by any means, and pure casino enthusiasts may find more joy elsewhere, but if you plan on combining casino play with sports betting then few hybrid brands do it better than Betfair.

Trust Factors

As much as we love it, the online casino space is one that can be frequented by charlatans and rogues from time to time.

In our reviews we seek to confirm (or deny) whether a brand is the most important of things – trustworthy – and delivers what they promise.

As you will see in this section and throughout this Betfair Casino review, this is a firm that you can trust wholeheartedly thanks to their transparency and quality.

Licenses

Operating in a number of countries across Europe, it’s reassuring to see that Betfair Casino has taken the effort of securing separate licenses from three key governing bodies to cover them.

So UK players are protected by the legislation outlined by the UK Gambling Commission, much of mainland Europe is covered by the Malta Gaming Authority, and Scandinavians get the peace of mind from knowing the brand is licensed by the Swedish Gambling Authority.

All three demand the highest standards and implement the most rigorous checks for compliance, so you can sleep easy.

Owned By

The Betfair Casino is owned and operated by yes, you guessed it, the Betfair company, although they have now merged with Paddy Power and been acquired by Flutter Entertainment.

Established

Back in the first throes of online gambling, Betfair were at the forefront of innovating the market. Their casino first opened its doors way back in the year 2000. But don’t worry, it’s been modernised and improved since then.

Security

Betfair Casino has implemented a number of security techniques to help keep your account safe.

As well as the standard SSL encryption, there is also the two-step authentication system which significantly lowers the chances of your account breaches, protecting your personal details.

If you scroll down to the footer of the Betfair Casino homepage, there’s a tab called ‘security’ which features reams of information about how they keep you safe, from biometric security to firewalls and intrusion detection on their servers.

Trust Rating

As you had probably expected from a multi-national operation that is widely regarded as one of the best gambling brands around, Betfair take no chances when it comes to site security and building trust.

Fully licensed by the most respected authorities, they have gone above and beyond with the security features that they have installed into the site.

They’ve been around for long enough to know what works and what doesn’t, and have the added benefit of hefty financial backing from their parent company Flutter where required.

FAQ Section

With so many questions to be answered for any online casino platform, we thought we’d compile a list of the five most commonly asked by new and prospective players.

What is The Payback?

This promotion runs on a daily basis between 20:00 and 23:00, and players who opt in can get up to 100% of their losses refunded as cashback when playing Turbo Roulette.

Do I have to download any Betfair Casino software?

You have three choices when it comes to playing Betfair Casino: there’s instant play via your mobile or internet browser, or you can download the dedicated software to your device if you prefer. There’s a mobile app to consider, too.

Can I use my casino account on the sportsbook, and vice versa?

Yes – Betfair runs a one-wallet policy across their product range, so you’ll have one bankroll for casino, sports and Exchange betting, as well as for their poker and arcade categories.

Why am I having problems with depositing via PayPal?

There are some unique situations that have emerged with Betfair Casino users when adding funds to their account via PayPal. Firstly, if the funds in your PayPal account have come from eBay these cannot be transferred onto Betfair, as this is considered a ‘third party’ payment. And customers who use Mastercard or American Express to fund their PayPal account have also run into problems.

How do I verify my Betfair Casino account?

As part of their UK Gambling Commission licence, Betfair is part of the ‘Know Your Customer (KYC) verification scheme. So, you will need to verify your account, and to do this you send a copy of one form of personal ID (passport, driving licence, national ID) and one proof of address document (utility bill or bank statement). Don’t worry, this is all done online and protected by an ultra-secure server.

Payment Solutions

There is a wide range of digital and physical ways to make a deposit into your Betfair Casino account, and happily many of these also feature on the withdrawals side of things – not always the case!

Deposit

Here is the list of payment methods available when making a deposit:

Payment Method Processing Time Minimum Deposit
Visa/Mastercard/Solo Instant £5
PayPal Instant £10
Neteller Instant £12
Skrill Instant £10
paysafecard Instant £5
Bank Transfer 2-5 working days £10
Paddy Power Shops Instant £1

Withdrawal

Here is the list of payment methods available when making a withdrawal:

Payment Method Processing Time Fees
Visa 2-5 working days N/A
PayPal 0-24 hours N/A
Neteller 0-24 hours N/A
Skrill 0-24 hours N/A
Bank Transfer 2-5 working days £6

Payment Rating

As you can see, there’s nothing untoward about the payments process at Betfair Casino and most angles have been covered.

There’s the addition of being able to deposit in Paddy Power’s high street shops, which may just appeal to some, and you won’t have to wait very long for your funds to come into or out of your account.

Campaigns & Bonuses

For completely new customers to Betfair Casino, there are two offers that are well worthy of your time.

The first is a no deposit bonus, where all you have to do is register your details and you’ll be handed 25 bonus spins with no questions asked beyond the registration requirements.

The second is a more traditional welcome bonus, where your first deposit made will be matched by a 100% bonus from Betfair, up to a maximum of £100.

There are other promotions and campaigns available too, including Bet Booster Weekly Rewards and a simple ‘Bet £25, get 5 bonus spins’ deal.

Remember, these promotions are subject to change at any time.

Terms and Conditions

As you would expect, there’s plenty of small print when it comes to these offers, and you should first note that the deposit bonus comes with wagering requirements of 45x.

These are a touch higher than you might find with other brands and their welcome packages. That’s not enough to detract too much from what Betfair Casino is offering, but it’s worth noting nonetheless.

The ‘Bet £25, get 5 bonus spins’ is limited to the Buffalo Blitz Live game only, and while the spins have no wagering requirements they must be used within seven days of activation.

To qualify for the Bet Booster Rewards, you must have wagered at least £100 in the preceding week and then get lucky with the award – Betfair have published a ‘what are my chances of winning?’ section in their T&Cs, and it should be noted that you have just a 1% chance of claiming all 100 bonus spins available, and an 88% chance of getting ten or less.

Campaign and Bonus Rating

On paper at least, the Betfair Casino suite of promotions is a good one.

There are two campaigns for new players to try, plus the opportunity to continue benefiting once you’ve become an established customer too.

But the terms and conditions of these bonuses leave a little to be desired, with high wagering requirements and some pretty lofty hoops to jump through.

That shouldn’t detract from the generosity of the promotions, however, remember that all that glitters isn’t always golden.

Products

When it comes to offering the full package, Betfair is a brand that is right up there with the best of them.

Game Providers

If your passion extends beyond just casino gaming, and you seek to join a brand that has a number of complementary products as well, then you will be delighted to see what is on offer.

Available Products

We’ll start with the products that will help to enhance your casino gaming experience.

There is the traditional casino which features all of your favourite game categories, and these titles have been cherry-picked from the best software firms around: NetEnt, Playtech, IGT and Red Tiger Gaming, to name just four.

That is supported by the live casino, which features a number of variants of the most popular games, including roulette and blackjack.

Then we move onto the supporting cast of products, which starts with a well-populated poker channel. You can try your luck with instant play cash games, Sit & Go tournaments and scheduled guaranteed payout events – there’s something for everyone here.

You’ll also note separate headings for a number of different game categories, namely ‘Arcade’, ‘Macau’ and ‘Vegas Slots’, and these are fairly self-explanatory. It’s just a great way to find your preferred titles that bit quicker.

With bingo and virtual sports supporting the sportsbook and betting exchange, it would be fair to say that Betfair have left no stone unturned in their pursuit of the perfect self-contained gambling experience.

Product Ratings

There’s not a huge amount to say here that we haven’t touched upon already: with Betfair Casino, and their complementary products, you can find everything you need to fine-tune your gambling activity.

If you want to play only casino games then that’s no problem: as we’ve seen, Betfair are up to the mark as far as casino gaming is concerned.

But they offer a fantastic selection of additional options too – this is the archetypal ‘one-stop shop’.

Usability

The most fundamental aspect of any online casino is its usability. After all, it can boast the greatest games catalogue and have a lucrative welcome bonus, but if the site or app is poorly designed or terrible to navigate then what’s the point?

Here we have broken down the notion of ‘user experience’ into a number of different categories to test Betfair Casino’s strengths and weaknesses.

Creating Account

It makes absolutely no sense for a casino to make it difficult to register, and Betfair have understood this clearly. That’s why they have opted for a straightforward two-step process to get you signed up and ready to go.

All you have to do is first enter your basic personal details, and then you add your payment method as you prefer.

As mentioned, there is a no deposit bonus available with Betfair Casino, so you don’t even need to add any funds to your bankroll to get started.

Devices

As you would expect from a major gambling brand, Betfair have recognised the need for a multi-device approach.

So, you can access their suite of products on your desktop computer, laptop, tablet or smartphone, and choose between downloading the proprietary software or by playing via your browser.

Apps

The Betfair Casino app has been designed specifically for each operating platform, so both iOS and Android users are able to play a huge selection of games purpose-built for their device.

There is a unique sign-up offer available too, of 25 bonus spins, so that’s another option for anyone who will do the bulk of their gaming on their mobile.

Layout

To be honest, this perhaps isn’t the strongest suit of Betfair Casino.

The desktop site in particular has a ‘bunched up’ feel to it, and you will have to do some scanning of the tiny headers to find your preferred game categories.

On the flip side, the app and software are well designed and have had real care and attention put into them, so it’s a give-and-take situation as far as Betfair Casino’s layout is concerned.

Accessibility

We experienced no accessibility issues with the Betfair Casino, testing it across desktop and mobile.

Both the software and app were quick to download, and as long as you have a decent internet connection you too won’t experience any issues.

Speed Test

Speed is of the essence in online gaming, and Betfair Casino have done everything in their power to keep the process as swift as possible.

There are no flashy graphics or cartoon characters gallivanting on-screen, so you won’t be waiting for those to buffer and load.

Instead, the whole site design has been simplified to ensure that you can play your favourite games quickly and with no irritating delays.

Usability Rating

Other than some minor frustrations regarding their website design, we can certainly give a thumbs up to Betfair Casino as far as usability is concerned.

It’s quick, accessible and you can choose how you play, be it on your computer or mobile device, which only serves to add to the user experience.

Support

There are typically three different ways in which gamers seek customer support from a casino, and we’re happy to report that Betfair Casino hits the spot with that trio.

Type of Support

Support Type Open Response Time
Phone 07:30-00:30 Up to 15 minutes
Live Chat 07:30-00:30 Up to 10 minutes
Email 24/7 Up to 3 hours

Support Rating

While we would appreciate complete 24/7 support across the range, that is a rarity these days and so we have to commend Betfair for at least expanding the hours of their phone and live chat support beyond the norm.

In our experience, the support advisors were friendly and efficient, getting to the heart of our query quickly and with the minimum of fuss.

Summary and Recommendation

As you would expect from a major gambling brand, Betfair Casino is a classy operation that delivers a tremendous user experience in all of the main areas.

There are better-looking casinos, there are more innovative apps and websites, and there are those that feature shiny mod cons that some gamers will lap up.

Betfair Casino does away with that, strips things back and keeps it simple: lots of games, with basic web design, they’re backed by quality customer support and a useful array of bonuses and promotions.

When it comes to making a deposit or withdrawal, you will be satisfied by the number of options that are available and the haste with which these are processed – you’re not left hanging as is the case with some other casinos.

And, if you run into problems, you can always contact the customer support team via phone, email or live chat – again, that’s a commitment to delivering a fine user experience.

For all of these reasons, and the fact there’s a range of supreme complementary products including a sportsbook and poker, Betfair Casino comes highly recommended.

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